End hang-ups with your Personal Voice Greeting
Tired of hearing people hanging up when they hear the message, "The person you have dialed uses a videophone..."? Purple can help—now you can set up your own Personalized Voice Greeting!
Suggested Personal Voice Greetings:
For home: "You have reached the (your last name) residence, please wait while I connect you to (your first name)."
For work: "Thank you for calling (your company name), please wait while I connect you to (your first and last name)."
- Do not begin your greeting with "hi" or "hello"—the caller may begin talking and not hear your greeting.
- Do not say "bye" or "goodbye" in your greeting—the caller may hang up before they are connected with you.
- For assistance setting up your Personal Voice Greeting, please contact Purple Customer Care at 877-885-3172.
Get your own Personal Voice Greeting today!
If you have a Purple 10-digit number, login to your account. New users, register here.
Watch the ASL video! The Purple VRS "Yes or No Option" feature.
- Login to your account and click "Voice Greeting"
- Type in your Personal Voice Greeting
- Click "Save" and your new Personal Voice Greeting is ready