Search

VRS Call: 877-467-4877

Customer Care: 877-885-3172

Get Purple VRSSign up today!

End hang-ups with your Personal Voice Greeting

Get your own Personal Voice Greeting

Tired of hearing people hanging up when they hear the message, "The person you have dialed uses a videophone..."? Purple can help—now you can set up your own Personalized Voice Greeting!

Suggested Personal Voice Greetings:

For home: "You have reached the (your last name) residence, please wait while I connect you to (your first name)."

For work: "Thank you for calling (your company name), please wait while I connect you to (your first and last name)."

Tips:

  • Do not begin your greeting with "hi" or "hello"—the caller may begin talking and not hear your greeting.
  • Do not say "bye" or "goodbye" in your greeting—the caller may hang up before they are connected with you.
  • For assistance setting up your Personal Voice Greeting, please contact Purple Customer Care at 877-885-3172.

Get your own Personal Voice Greeting today!

If you have a Purple 10-digit number, login to your account. New users, register here.

  • Login to your account and click "Voice Greeting"
  • Type in your Personal Voice Greeting
  • Click "Save" and your new Personal Voice Greeting is ready
Watch the ASL video!Watch the ASL video! The Purple VRS "Yes or No Option" feature.The Purple VRS Yes or No Option feature.