Have a question? Need help? Want technical advice? Contact us!
VRS Support
Weekdays:
9 a.m. – 12 a.m. (Eastern)
6 a.m. – 9 p.m. (Pacific)
Saturday:
10 a.m. – 7 p.m. (Eastern)
7 a.m. – 4 p.m. (Pacific)
*Closed Sunday
VRS Numbers
English VRS
877-467-4877 / purple.tv
Spanish VRS
877-467-4875 / espanol.purple.tv
24 hours, 7 days a week, 365 days a year
Text Relay Support
Weekdays:
9 a.m. – 12 a.m. (Eastern)
6 a.m. – 9 p.m. (Pacific)
Request an Interpreter
24 hours, 7 days a week, 365 days a year
Request VRI
24 hours, 7 days a week, 365 days a year
Request CART
24 hours, 7 days a week, 365 days a year
Self-Help Resources
Get answers to frequently asked questions or submit an issue.
Ask questions and get advice and experiences from other users in our community forum.
24 hours, 7 days a week, 365 days a year
Purple Headquarters:
595 Menlo Drive
Rocklin CA 95765
Office: 800-900-9478