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VRS Call: 877-467-4877

Customer Care: 877-885-3172

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VRS Support

VP/Voice

877-885-3172

support@purple.us

Skype: Purple.CC

Weekdays:

8 a.m. – 1 a.m. (Eastern)
5 a.m. – 10 p.m. (Pacific)

Weekends:

10 a.m. – 10 p.m. (Eastern)
7:00 a.m. – 7:00 p.m. (Pacific)

VRS Numbers

English VRS

877-467-4877 / purple.tv

Spanish VRS

877-467-4875 / espanol.purple.tv

24 hours, 7 days a week, 365 days a year

Text Relay Support

Weekdays:

8 a.m. – 1 a.m. (Eastern)
5 a.m. – 10 p.m. (Pacific)

Weekends:

Closed

Request an Interpreter

24 hours, 7 days a week, 365 days a year

Request VRI

800-618-2418

vri@purple.us

24 hours, 7 days a week, 365 days a year

Request CART

866-669-7707

CART@purple.us

24 hours, 7 days a week, 365 days a year

Enterprise -
Corporation -
Business

916-435-3336

Gordon.Ellis@purple.us

Education -
Large Accounts -
Non-Profits

 

education@purple.us

Media Relations

press@purple.us

Self-Help Resources

FAQs and submit a trouble ticket

Get answers to frequently asked questions or submit an issue.

Device Forum

Ask questions and get advice and experiences from other users in our community forum.

24 hours, 7 days a week, 365 days a year

Purple Headquarters:

595 Menlo Drive
Rocklin CA 95765
Office: 800-900-9478