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Communication Services >> Video Relay
VIDEO RELAY
Hands On VRS
Hands On VRS® service is the nation's second largest video relay service, and has an unmatched track record for providing its users high-quality communication experiences. Available on videophone, and through customized software called VideoSign, Hands On VRS enables customers choose how and when they make a VRS call. Hands On VRS is also available in Spanish on a videophone through espanol.hovrs.tv.
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Services for VRS Users in the Federal Government
Purple offers federal government agencies free access to its Hands On VRS® service. Hands On VRS service delivers a high-quality, hassle-free communication experience that is better that you receive from contracted Federal Video Relay Services. Here's why:
 
  • Hands On VRS service is available 24/7/365. Federal Video Relay Services operate on limited hours during the week, and are inaccessible on Federal holidays and weekends. Hands On VRS gives you access to quality video interpreters day or night, 365 days a year.


  • Free, fast and reliable VRS services are available. Free to download and use, Purple also offers VideoSign software makes VRS access easy from a computer equipped with a web camera.


  • Highest quality video relay services that meet Federal VRS standards. In keeping with the Privacy Act, we maintain strict confidentiality requirements for all conversations. Hands On VRS callers are provided with certified interpreters for their VRS calls.


  • Bilingual VRS. Hands On VRS service is available in both English and Spanish.


  • Available to All Government Agencies. The GSA Freedom of Information Act request #R04-0336 confirms that Federal Relay Service is not mandatory. Deaf Federal employees are free to make relay calls using Hands On VRS service.
Need more information? Contact us at govtrelay@purple.us. We're here for Federal deaf and hard of hearing employees! Give Hands On VRS service a try today. Add govt.hovrs.tv and espanol.govt.hovrs.tv to your Videophone right now.