|
Important Announcement: Make sure you have a 10-digit number to avoid dropped calls.
Beginning November 12, 2009, the FCC will require all VRS users to have a 10-digit local number, such as a Purple Local Number. This means that if you have an 800/866 VRS number, it may not work after November 12, 2009, for point-to-point calls. |
|
Doctor's Appointment Made Easy with Purple Local Number
A good example of how you can use your Purple Local Number to have quick and easy connections for anyone who calls you. Purple Local Number - use it on ANY videophone. |
|
|
Local Number Customer Stories
"When I shared my Purple Local Number with my family, they were unsure about it because there had been too many numbers. Once they tried the Purple Local Number, they LOVED IT!" |
|
|
Get the Most out of Your PurpleLocal Number
Learn how to get the most out of your Purple Number - CALL through Hands On VRS for the best quality interpreting service, UPDATE your information and SHARE your Purple Number.
Learn how to Call, Update and Share your Purple Local Number. |
|
|
Ron Obray, founder of Hands On VRS
After a year of mergers in 2008, the resulting company called GoAmerica has officially changed its name to Purple Communications. Ron Obray, founder of Hands On VRS, shares more about this important change, and why Purple is a special part of the communication services you use every day.
|
|
|
10-digit Number: Myths and Truths
With the new year, the FCC's 10-digit number ruling is now official. This means that you've probably already seen a lot of information about 10-digit numbers, and maybe a VRS provider has even contacted you to tell you more about these numbers. Remember: No matter where you get your 10-digit number, you can continue to use Hands On VRS. Check out this vlog to learn more about 10-digit numbers, and your rights around this important ruling.
|
|
|
MVP Testing Begins
We've begun early testing of the Hands On VRS® Mobile Video Phone™ and our testers are sharing their experiences with us. Visit our MVP Beta page to stay up to date on the testing and the first impressions of this breakthrough communication device.
|
|
|
IP-Relay Change of Plans
The last thing you want on a date is an unexpected change of plans. But sometimes the unexpected offers opportunity. Find out how one person used IP-Relay to turn a potential disaster into romance.
|
|
|
When the Power's Out
Whether it's a power outage, or something else, i711.com is always available when you can't use VRS.
|
|
|
10-digit Number Update
Kelby Brick, Vice President of Regulatory and Strategic Policy, provides an update on the historic FCC ruling of June 24, 2008 which made it mandatory for relay companies to provide customers with real, 10-digit phone numbers. He also clears up some misconceptions about these numbers out in the community, and explains how some companies are trying to avoid following through with the FCC ruling. |
|
|
Purple Local Number
Easier access. Instant connections. A real, 10-digit phone number anyone can dial to reach you. When you get a Purple Local Number, you'll experience a whole new level of accessibility. Hearing people can call you directly because your Purple Local Number is a real phone number. Better still, Purple Local Numbers will keep you connected in other ways, too. Find out more and get your free Purple Local Number today.
|
|
|
Deaf Provocateurs
Remember when ASL wasn't recognized as a language? Challenging commonly held views can bring about real change. Let us show you how to stir things up in a fresh and exciting way. This vlog is one of dozens in the i711.com Channel i series.
|
|
|
Signing Santa Returns!
Season's greetings to all boys and girls! Purple continues it's long tradition of setting up a direct link to the North Pole during the Holiday Season, enabling boys and girls of all ages to share their wishes with Santa in ASL. Even with all the preparation for his big trip, Santa has set aside lots of time to handle these calls. Click here for the entire schedule.
|
|
|
Happy Thanksgiving
For many, Thanksgiving is the first holiday of the season, and one that brings together family and friends from everywhere. Enjoy the holiday, and remember: with Hands On VRS, i711.com and IP-Relay, you're just a few clicks away from connecting with those who can't be with you in person this season. Choose a Powered by Purple service this year to share your holiday greetings. Happy Thanksgiving from the Purple Team!
|
|
|
E911 Instructional Video
Hello! We have some more news about using text or video relay services to reach 9-1-1 in case of an emergency. The Federal Communications Commission has recently released a new Report and Order on Emergency 911, or E-911, accessibility for text (IP-relay) and video relay services (VRS).
|
|
|
E911 Report and Order
Hello! We have some more news about using text or video relay services to reach 9-1-1 in case of an emergency. The Federal Communications Commission has recently released a new Report and Order on Emergency 911, or E-911, accessibility for text (IP-relay) and video relay services (VRS).
|
|
|
10 Digit Communication & Local Number Portability
Hello! We would like to share some information about your 10-digit number (your "Purple Local Number", "RON Number" or "i711 Call Me Number"). Whether you are using text relay (IP-relay) or video relay services (VRS), we have the ability to provide you with a local number. Not only can your hearing family, friends, and co-workers reach you directly through this number, but when you place an outbound call using relay, we will display your Purple Local Number to the party you're calling so they can recognize your calls. If you don't have a 10-digit number yet, sign-up today. It's free and it's easy.
|
|
|
Local Number Portability
As of December 31, 2008 all internet-based VRS and IP Relay Service providers are required to assign a local 10-digit telephone number to you, their customer. In order to acquire a 10-digit telephone number, you must first register with a VRS and/or IP Relay provider of your choice. The 10-digit telephone number looks like the one you were assigned by your local telephone company or wireless provider but will allow you to make and receive calls using VRS and/or IP Relay services without having to use IP addresses.
|
|